{"id":797,"date":"2026-05-12T10:52:05","date_gmt":"2026-05-12T03:52:05","guid":{"rendered":"https:\/\/kelurahan-pandean.madiunkota.go.id\/?p=797"},"modified":"2026-05-15T10:55:31","modified_gmt":"2026-05-15T03:55:31","slug":"pelayanan-prima-wujudkan-ipp-skm-tahun-2025-meningkat","status":"publish","type":"post","link":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/2026\/05\/12\/pelayanan-prima-wujudkan-ipp-skm-tahun-2025-meningkat\/","title":{"rendered":"Pelayanan Prima wujudkan IPP SKM Tahun 2025 meningkat"},"content":{"rendered":"\n<p>Kelurahan Pandean Raih Predikat Pelayanan Prima dengan Nilai SKM 91,475<\/p>\n\n\n\n<p>?MADIUN \u2013 Kelurahan Pandean, Kecamatan Taman, Kota Madiun, terus membuktikan komitmennya dalam menghadirkan pelayanan publik yang berkualitas unggul. Berdasarkan hasil Survei Kepuasan Masyarakat (SKM) periode Juni &#8211; Oktober 2025, Kelurahan Pandean berhasil meraih nilai konversi sebesar 91,475 dengan mutu kinerja &#8220;Sangat Baik&#8221;.<br>?Capaian membanggakan ini diperkuat dengan perolehan Nilai Indeks Pelayanan Publik (IPP) sebesar 4,86 (Nilai Konversi 97,15) yang masuk dalam kategori Kinerja Unit Pelayanan: A (Pelayanan Prima).<br>?Beberapa unsur penilaian yang menjadi penopang utama nilai tinggi tersebut antara lain:<br>?Profesionalisme SDM: 1,25<br>?Kebijakan Pelayanan: 1,20<br>?Sarana dan Prasarana: 0,90<br>?Keberhasilan ini merupakan hasil kerja keras seluruh jajaran Kelurahan Pandean serta partisipasi aktif warga sebagai responden survei. Pihak kelurahan menyampaikan terima kasih atas masukan yang diberikan dan berkomitmen untuk terus berinovasi demi kemajuan serta kenyamanan seluruh masyarakat Pandean.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" data-id=\"798\" src=\"https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-1-819x1024.jpeg\" alt=\"\" class=\"wp-image-798\" srcset=\"https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-1-819x1024.jpeg 819w, https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-1-240x300.jpeg 240w, https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-1-768x960.jpeg 768w, https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-1-1024x1280.jpeg 1024w, https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-1.jpeg 1080w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" data-id=\"799\" src=\"https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-819x1024.jpeg\" alt=\"\" class=\"wp-image-799\" srcset=\"https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-819x1024.jpeg 819w, https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-240x300.jpeg 240w, https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-768x960.jpeg 768w, https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53-1024x1280.jpeg 1024w, https:\/\/kelurahan-pandean.madiunkota.go.id\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-15-at-10.50.53.jpeg 1080w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Kelurahan Pandean Raih Predikat Pelayanan Prima dengan Nilai SKM 91,475 ?MADIUN \u2013 Kelurahan Pandean, Kecamatan Taman, Kota Madiun,<\/p>\n","protected":false},"author":2,"featured_media":798,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-berita"],"_links":{"self":[{"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/posts\/797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/comments?post=797"}],"version-history":[{"count":1,"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/posts\/797\/revisions"}],"predecessor-version":[{"id":800,"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/posts\/797\/revisions\/800"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/media\/798"}],"wp:attachment":[{"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/media?parent=797"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/categories?post=797"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kelurahan-pandean.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/tags?post=797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}